Wednesday 4 April 2018

Tips to Make Market Research Surveys Count


Have you ever wondered how simple business ideas turn into profitable ventures whereas great ideas fail? The key is having the right data. Making correct decisions backed by accurate data is the key to success for any business. However, before investing into your idea, you must get real feedback from customers to validate its potential and assess for modifications.
A well-designed market research survey is key!
So, let us begin with some handy tips to help you conduct an actionable market research survey.
1: Have a Purpose
Your market research survey should have a purpose or objective:
  • Get a feedback on new product/service/feature
  • Measure experience of customers
  • Analyze adding a new feature
  • Analyze product upgrade
  • Determine product/service quality
There can be many purposes but the objective is to stick to a purpose. The purpose gives a context to the survey – the environment in which participants would be taking the survey – phone, tablet, PC, laptop. It all makes a difference. Best-in-class market survey software is crucial.
2: Add Survey Incentives
Few would complete a survey without a direct benefit.
Adding cash incentives drives higher response rates. But what about survey data quality? Keeping that in mind, you can offer participants product discounts--especially if the market research involves product survey.
3: Buyer Persona
Buyer persona defines a fictitious character with demographics, obstacles, and personality. It includes all problems they wish to solve, and why they would engage in business.
Your aim should be to create your buyer persona for the business – just one person. Given that you cannot reach every customer type, you should aim for one ideal customer and communicate. By doing so, you would gain insight into their beliefs, fears, influences, and ultimately how you can help.
You may find your ideal right in your house or office. Just look around!
4: Focus on Quality over Quantity
Your market survey software might give you ample data. But is all that data useful?
Instead of quantity, focus on quality. Validate a market by asking open-ended questions and look for quality responses. For the most data-rich market research survey data, ensure that you have adequate qualitative questions.
Be open to all kinds of responses. A market research should also help customers to relate to your product/service instantly. 

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